Greg . Strategist
Senior
Specialties -
Website, e-commerce, Strategy, Research, Planning.
For the last six years I co founded and grew a Digital Agency which focused on eCommerce, strategic planning, online marketing (SEO, Adwords, Landing Pages, Multi variate testing, Social Media, Blogging), and analysis through analytics. I have been eating, drinking, and sleeping digital strategy 7 days a week, 52 weeks of the year, for the last six years.
Prior to 2005, I spent 15 years in varying industries: General Manager of a large retail business (in Canada) with multiple sites, Senior Operations for an iconic Kiwi manufacturer, and Senior Operations for an iconic Kiwi energy supplier. These experiences not only prepared me to develop my own business, it aided in honing my strategic approach to growing business, streamline operations of any kind, leading teams through change, and manage multiple highly complex projects to stakeholder KPI’s.
Add these experiences to my last six years and I become competitive advantage for my clients.
My extensive blend of business and digital experiences are unique. I am a results driven strategist. Every strategic plan I create, I follow through to completion and measure. This provides me the power of knowing what works. I am not one of those consultants who read articles, learn of new “buzz words” then apply it to my next client, all to appear current. That is messing with my client’s money!! Don’t get me wrong, remaining current is important, however, being “bleeding edge” can be costly if not approached with caution.
I haven’t mentioned brand yet. The most common source of bad experiences comes when customers attempt to engage with your brand, online. Eliminating this form of brand degradation is always top of mind when I work with clients.
So what are you waiting for? Ready to grow? Let’s go!
Here are my top 5 skills:
Strategy. I really enjoy fixing things that are broken or creating something from nothing.
Understanding of Business. For years have been successful running businesses utilising key principles like the 80/20 rule, understanding the true value of proper supply chain management, being conscious of the power of customer service (both an on and offline), and financial management (I love the numbers!). My acumen has come from my desire to be hands on, and near the coal face.
Change Management. Creating and implementing strategy normally means changing the direction of the ship. I am a very good Captain!
Implementation and Measure. I see no point in creating a plan and not seeing it through to completion. Implementing the plan on time, on budget, and to a predetermined standard is part of the deal. Measuring the results brings things full circle.
Communication. Transparency is critical. I don’t hide from you for months then pop up with a surprise end result! Whether you are coming along for the ride willingly or kicking and screaming, I will be holding your hand and won’t let go.
Contact Energy
This client had real concerns over the large number of visitors who would leave only after viewing the home page. Using analytics I was able to determine the causes of the high bounce rate and created a layout which matching the needs of the incoming traffic. This also meant changing large sections of the website to ensure buying momentum was maintained. The bounce rate on the home page dropped dramatically, and phone calls to the call centre also showed a decrease.
www.contactenergy.co.nz
Bobux International
Most of my time was spent focusing on usability strategy to ensure the strong brand message was intermingled with the buying process of their target market. Research was done to match terminology used by the target market with terms used on the website. This was also part of an aggressive Google visibility plan. Both sales and free traffic increases gave the senior team the confidence to role this out globally.
www.bobux.co.nz
Scenic Hotel Group
I created a plan which would incorporate the new launch of the Heartland Brand, ensuring international visitors would understand the unique value propositions of both Scenic and Heartland and translating that to an online booking experience which is intuitive. I also recreated the booking engine layout to reduce the number of visitors dropping out when ordering a room. Bookings increased by over 80% after the site went live.
www.scenichotelgroup.co.nz
Nature’s Own Australia
www.naturesown.com.au
Bivouac Outdoor
www.bivouac.co.nz